Broker & Partner Program — Las Vegas, Nevada
Your Patients.
Our Responsibility.
A better primary care partnership for your members.
A referral does not end when the appointment is scheduled. Our team stays with the patient — coordinating care, solving problems and keeping members engaged.
- Independent
- Physician-led
- Bilingual
- Locally owned
Clinic team photograph
Reserved for original Chavez & Mederos photography
Momentum
Growth you can plan around.
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New patients in 2026
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Patients supported through care management
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Google reviews
0.0★
Google rating
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Documented patient attrition
Based on internal clinic records.
Retention
A relationship built to last.
Patients stay when care is easy to reach, someone answers the phone, and the team keeps reaching out between visits.
Our internal data shows documented patient attrition below 1%.
Based on internal clinic records.
- Access
- Trust
- Engagement
- Continuity
- Retention
Access
Access should
feel simple.
Same-day appointments
Generally available for new members introduced by partners and for established patients when clinically appropriate.
Walk-ins welcome
Appointments are recommended for the fastest experience.
Real people answer the phone
During business hours, patients reach clinic staff — not a phone maze.
Fully bilingual team
English + Spanish across all patient-facing staff.
Two very different phone calls.
Traditional healthcare
- Call
- Voicemail
- Wait
- Transfer
- Callback
- Appointment days later
Chavez & Mederos
- Call
- Real staff
- Problem identified
- Routed internally
- Care coordinated
Navigation
One call.
One team.
Patients should not have to navigate healthcare alone.
One call reaches staff who identify the issue and route it internally — the patient never has to know which department handles it.
The member support orbit
- Provider
- Reception
- Medical assistant
- Care manager
- Referrals
- Pharmacy support
- Labs
- RPM
What our team coordinates
- Referrals
- Authorizations
- Labs
- Imaging
- Medications
- Home health
- DME
- Transportation
- Scheduling
Referrals and authorization requests are generally initiated the same day whenever possible. Final payer processing may require approximately 24–48 hours or longer depending on the insurance plan. Insurance approval is determined by the payer.
Engagement
Care continues
between visits.
More than 1,000 patients are already supported through our care-management infrastructure.
CCM
Chronic Care Management
PCM
Principal Care Management
APCM
Advanced Primary Care Management
RPM
Remote Patient Monitoring
When something changes — medically or administratively — the patient already knows who to call.
The goal is simple:
Keep the patient connected before a small problem becomes a bigger one.
- Care gaps
- Post-hospital follow-up
- Medication & pharmacy issues
- Chronic-disease management
- Preventive reminders
Remote patient monitoring, where applicable
- Blood pressure
- Glucose
- Weight
- Pulse oximetry
Program participation, including remote monitoring, depends on eligibility, clinical need and applicable program requirements.
Capability
Built for complex care.
Multiple chronic conditions, complex medication regimens and heavy coordination needs are exactly what our team is built for. Introduce healthy and complex members alike.
- Diabetes
- Hypertension
- Cardiovascular disease
- COPD
- Chronic kidney disease
- Multiple chronic conditions
Quality
We do not wait for patients to fall out of care.
We look for opportunities to reconnect patients with preventive and chronic care instead of waiting for the next problem.
We actively identify patients due for
- Annual Wellness Visits
- Preventive screenings
- Chronic-condition follow-ups
- Labs and medication monitoring
- 01
Identify
Patients who may be due for care are surfaced.
- 02
Reach out
Staff call directly, in English or Spanish.
- 03
Schedule
The visit is booked on that same call.
- 04
Follow up
Missed appointments are worked until the patient reconnects.
Our infrastructure is designed to support applicable quality and care-gap initiatives.
Transitions of care
After the hospital, the patient should not be alone.
After an ER visit or hospitalization, we reconnect the member with primary care and appropriate follow-up.
- 01Follow-up appointments
- 02Medication review
- 03Specialist referrals
- 04Ongoing coordination
Whole-family primary care
One medical home for the whole family.
We provide primary care across age groups, so the relationship does not stop with one Medicare member.
Children. Adults. Seniors. One trusted primary-care team.
- Child
- Parent
- Grandparent
On-site services
More care.
Fewer stops.
Ultrasound suite photograph
Diagnostic Ultrasound
Imaging performed on site with the patient's own care team.
Laboratory / draw station photograph
In-House Blood Draws
Routine labs completed where the patient is already seen.
Medication support photograph
Medication Support
Help arranging medications and, when available, home delivery.
Chavez & Mederos does not own or operate a pharmacy. Medication delivery depends on the pharmacy services available to the patient.
Technology
Personal care. Scalable infrastructure.
Our internal technology is being developed to help our team manage care management, outreach, follow-up, care gaps and operational workflows as the practice grows.
Outreach queue
- Annual wellness — due
- Post-ER follow-up
- Missed appointment — recall
Care-management status
- CCM — active
- PCM — enrolling
- APCM — review
Conceptual interface — not an actual screenshot
Partnership
You have a partner inside the clinic.
A real partnership with brokers.
Direct Access
A clear route into the clinic for member and operational coordination.
Executive Relationship
For meaningful broker, agency and organizational relationships, clinic leadership is available for conversations on onboarding, capacity and partnership needs.
Group Onboarding
Expecting meaningful volume? We plan capacity before patients begin arriving.
Clinic Tours
Meet the team and see where your clients will receive care.
Onboarding journey
- Introduction
- Planning
- Outreach
- Scheduling
- First visit
- Ongoing care
All member information and communications must follow applicable privacy, payer and regulatory requirements.
Broker Priority Access
Already a Chavez & Mederos broker partner? Contact our broker team for onboarding, scheduling or partnership support.
Who we are
Independent. Local.
Built to grow.
Physician-led and locally operated, so we stay close to our patients and partners while we add providers, staff and clinical capacity.
- Physician-led
- Independent
- Bilingual
- Locally operated
- Growing capacity
If you expect meaningful member volume, talk with us early. We can plan around the relationship.
Hours & capacity
- Monday–Friday · 9:00 AM – 5:00 PM
- Open the first Saturday of each month
Weekend availability may expand as additional providers are hired.
Leadership
Know who is accountable.
Provider headshot
Clinical Leadership / Physician
Dr. Reysel Chavez Medina
Leads patient care and clinical quality across the practice.
Patient care • Clinical leadership • Quality • Continuity of care
Provider headshot
Clinical Leadership / Physician
Dr. Emilsis Ruiz Mederos
Leads continuity of care and day-to-day clinical oversight.
Patient care • Clinical leadership • Quality • Continuity of care
CEO headshot
Chief Executive Officer
Alejandro Chavez-Ruiz
Works directly with brokers and partners on onboarding, capacity and growth.
Strategic partnerships • Member onboarding • Capacity planning • Growth
Insurance
Currently emphasized Medicare Advantage relationships.
- Anthem
- Aetna
- Alignment Health
We welcome conversations with broker agencies, health plans, payers, population-health organizations and other strategic healthcare partners.
Plan participation and network status may vary by specific product. Eligibility and network status should always be verified before scheduling.
Your patients become our patients.
And we stay with them.
Give your members a primary-care team they can actually reach, trust and continue using.
Chavez & Mederos Clinic
2470 E Flamingo Rd, Suite ALas Vegas, NV 89121Broker Priority Contact
Call (702) 722-3314 and ask for the broker partnership team.
Clinic Leadership
Alejandro Chavez-Ruiz, Chief Executive Officer
Partner inquiry
Start a conversation.
Tell us about your book of business and we will plan capacity around it.
Please do not submit protected health information through this form.
Information submitted is used only to respond to your partnership inquiry and is handled in accordance with applicable privacy requirements.